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Internet Email Not Undeliverable - MTA Trying Actual Internet IP Address.

This document (7003151) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 7
Novell GroupWise 8
Novell GroupWise 6.5

Situation

The following is returned to the sender as an inbound email:

'Item to user  at <external Internet domain name> was undeliverable.'

The MTA log shows the connection being tried to the IP Address of the specific Internet domain name.

Resolution

The only Internet domain name in ConsoleOne Tool as | GroupWise System Operations | Internet Addressing was not set to 'Preferred.'  Setting is as Preferred resolved the issue.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7003151
  • Creation Date:28-APR-09
  • Modified Date:27-APR-12
    • NovellGroupWise

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