Internet Email Not Undeliverable - MTA Trying Actual Internet IP Address.
This document (7003151) is provided subject to the disclaimer at the end of this document.
Environment
Novell GroupWise 7
Novell GroupWise 8
Novell GroupWise 6.5
Novell GroupWise 8
Novell GroupWise 6.5
Situation
The following is returned to the sender as an inbound email:
'Item to user at <external Internet domain name> was undeliverable.'
The MTA log shows the connection being tried to the IP Address of the specific Internet domain name.
'Item to user at <external Internet domain name> was undeliverable.'
The MTA log shows the connection being tried to the IP Address of the specific Internet domain name.
Resolution
The only Internet domain name in ConsoleOne Tool as | GroupWise System Operations | Internet Addressing was not set to 'Preferred.' Setting is as Preferred resolved the issue.
Disclaimer
This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.
- Document ID:7003151
- Creation Date:28-APR-09
- Modified Date:27-APR-12
- NovellGroupWise
Did this document solve your problem? Provide Feedback