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Internet Email Not Undeliverable - MTA Trying Actual Internet IP Address.

This document (7003151) is provided subject to the disclaimer at the end of this document.


Novell GroupWise 7
Novell GroupWise 8
Novell GroupWise 6.5


The following is returned to the sender as an inbound email:

'Item to user  at <external Internet domain name> was undeliverable.'

The MTA log shows the connection being tried to the IP Address of the specific Internet domain name.


The only Internet domain name in ConsoleOne Tool as | GroupWise System Operations | Internet Addressing was not set to 'Preferred.'  Setting is as Preferred resolved the issue.


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  • Document ID:7003151
  • Creation Date:28-APR-09
  • Modified Date:27-APR-12
    • NovellGroupWise

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