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Unable to install GroupWise client

This document (7003184) is provided subject to the disclaimer at the end of this document.


Novell GroupWise 8
Novell GroupWise 7
Novell GroupWise 6.5
Microsoft Windows Xp/Vista


Unable to install GroupWise Client on Windows Xp or Windows Vista


1. login as Administrator on the Windows Xp/Vista workstation
2. If GroupWise client is already installed couple of times then first of all uninstall the existing GroupWise client from the workstation.
3. After Uninstallation of GroupWise client, rename/delete the following files;
OR use GroupWise cleaning agent for the same. (It can be found on the novell's download site)
4. Make sure to copy the GroupWise client installation files on the workstation.
5. In the installation folder, browse to WIN32\WMS\NT\US\WMS.EXE. Right-click wms.exe and go to the Properties | Compatibility tab and check the box for "Run this program in compatibility mode for - Windows Xp or Windows 2000
7. Repeat the step - 5 for WIN32\SETUP.EXE
8. Install WIN32\WMS\NT\US\WMS.EXE. Reboot after installation.
9. Install GroupWise using WIN32\SETUP.EXE
10. After installation, choose not to run GroupWise.
11. Restart the system and then Launch the GroupWise client


Top Issue


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  • Document ID:7003184
  • Creation Date:30-APR-09
  • Modified Date:27-APR-12
    • NovellGroupWise

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