No FreeBusy information returned for Exchange user
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Environment
Novell GroupWise 8
Novell GroupWise Gateway - 7.x Gateway for MS Exchange
Microsoft Windows Server 2003 Enterprise Edition
Novell GroupWise Gateway - 7.x Gateway for MS Exchange
Microsoft Windows Server 2003 Enterprise Edition
Situation
Busy search fails to show appointments for some Exchange users when
a GroupWise user preforms a busy search.
The gateway log shows No FreeBusy information
Snip of a GateWay Log
05-15-09 15:42:22 2 Message 1: GWOUT: Processing Busy Search
05-15-09 15:42:22 2 Message 1: Filename-0a0d8d59.KB0 FileSize- 1.7KB
05-15-09 15:42:22 2 Message 1: Message ID-4A0DE277.FC1:188:38036
05-15-09 15:42:22 2 Message 1: From: domain.po.user
05-15-09 15:42:22 2 Message 1: No FreeBusy information
05-15-09 15:42:22 2 Message 1: TO (Active): First Organization.First Administers
tive Group.is messed alias Completed
05-15-09 15:42:22 2 Message 1: TO (Active): First Organization.First Administers
tive Group.nomess Completed
05-15-09 15:42:22 2 Message 1: Busy Search: Completed
The gateway log shows No FreeBusy information
Snip of a GateWay Log
05-15-09 15:42:22 2 Message 1: GWOUT: Processing Busy Search
05-15-09 15:42:22 2 Message 1: Filename-0a0d8d59.KB0 FileSize- 1.7KB
05-15-09 15:42:22 2 Message 1: Message ID-4A0DE277.FC1:188:38036
05-15-09 15:42:22 2 Message 1: From: domain.po.user
05-15-09 15:42:22 2 Message 1: No FreeBusy information
05-15-09 15:42:22 2 Message 1: TO (Active): First Organization.First Administers
tive Group.is messed alias Completed
05-15-09 15:42:22 2 Message 1: TO (Active): First Organization.First Administers
tive Group.nomess Completed
05-15-09 15:42:22 2 Message 1: Busy Search: Completed
Resolution
This issue has been reported do development. The resolution
for this issue has not yet been reached however it appears to be an
issue with the alias on the Exchange account.
The issue can be duplicated when creating an Exchange user and changing the default Alias during the creation.
The issue can be duplicated when creating an Exchange user and changing the default Alias during the creation.
Disclaimer
This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.
- Document ID:7003288
- Creation Date:15-MAY-09
- Modified Date:26-APR-12
- NovellGroupWise
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