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GroupWise Agents go defunct while shutting down

This document (7003572) is provided subject to the disclaimer at the end of this document.

Environment

Products:
Novell GroupWise 8
Novell Open Enterprise Server 2 (OES 2) Linux

Configuration:
GroupWise Directories on NSS Volume

Situation

GroupWise Agents go defunct while shutting down
GroupWise Agents do not shut down properly
GroupWise Agents status shows dead after it is shutdown using a "rcgrpwise stop" command or a "kill" command
"rcgrpwise status" shows dead after doing a "rcgrpwise stop"
"ps -aux | grep gwmta" or "ps -aux | grep gwpoa" or "ps -aux | grep gwia" shows defunct

Resolution

This was an issue with GroupWise 8 without any Support Pack. Please download and apply the latest Support Pack for GroupWise 
 
Please follow the steps in the following link to apply GroupWise Support Pack

http://www.novell.com/support/php/search.do?cmd=displayKC&docType=kc&externalId=3215004&sliceId=2&docTypeID=DT_TID_1_1&dialogID=64172548&stateId=0 0 64168637 0 64168637

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7003572
  • Creation Date:17-JUN-09
  • Modified Date:27-APR-12
    • NovellGroupWise
      Open Enterprise Server

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