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Mobile number is not copied , when a contact is copied from System Address Book to the Personal Address Book

This document (7003738) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 7
Novell GroupWise 8

Situation

Copying contact from the System Address Book to the Personal Address Book, does not copy the mobile number
The mobile number is present as an attribute in eDirectory
Mobile number is not present in the Address Book Field of the domain object

Resolution

  1. Launch Consoleone
  2. Go to the properties of the domain object / Groupwise / Address Book
  3. Add mobile number in the Address Book Field
  4. Save the settings
  5. Right click the domain / Groupwise Utilities / Synchronise.
  6. Right click the domain / Groupwise Utilities / System Maintenence / Validate database , then recover database , then rebuild indexes for listing.
  7. Logout of the client , relogin and test.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7003738
  • Creation Date:02-JUL-09
  • Modified Date:27-APR-12
    • NovellGroupWise

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