Novell Home

My Favorites

Close

Please to see your favorites.

After a patch update from the channel, the iprint.ini on the server is overwritten

This document (7003814) is provided subject to the disclaimer at the end of this document.

Environment

Novell Open Enterprise Server 2 (OES 2) Linux Support Pack 3
Novell Open Enterprise Server 11 (OES 11) Linux
Novell iPrint for Linux

Situation

Updating through the channel results in the iprint.ini being overwritten.
 
The iprint.ini file appears to have lost its settings.

Resolution

A fix has been created to resolve this issue for future iPrint Server rpms. In the meantime follow the steps below to resolve the issue.
 
 
  1. Change directory to /var/opt/novell/iprint/htdocs/
    #cd /var/opt/novell/iprint/htdocs/
  2. Check to see if a back up the iprint.ini exists.
    # ls -l iprint*

    If there is a back it will have an extension of either .rpmsave or .rpmnew.  If there is no backup skip the rest of the steps and manually reenter the values into the current iprint.ini file.
  3. Rename the current iprint.ini file.
    #mv iprint.ini iprint.old
  4. Rename the backup iprint.ini file to the original name
    #mv iprint.ini.rpmsave iprint.ini
  5. Restart Apache
    #rcapache2 restart

The original settings should now be in place.

Status

Reported to Engineering

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7003814
  • Creation Date:11-APR-12
  • Modified Date:26-APR-12
    • NovelliPrint

Did this document solve your problem? Provide Feedback