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Error: "Access denied [D124]" after renaming the user

This document (7003833) is provided subject to the disclaimer at the end of this document.

Environment

Products:
Novell GroupWise 8
Novell GroupWise 8 Hot Patch 1
Novell GroupWise 8 Hot Patch 2
 
Configuration:
Renamed Users with Calendar Entries with Alarms set and nickname created for the old name

Situation

Symptoms:
Error: "Access denied [D124]" after renaming the user on the POA Log file
Error: "Access denied [D124]" during login on the POA screen
 
Change:
Renamed the users and created nickname for the old name

Resolution

Please apply GroupWise 8 Support Pack 1 or later. 
 
 
Workaround Steps:
One workaround would be to delete the nicknames but that is not always feasible after renaming the user.

Additional Information

Steps to Duplicate:
  1. Install latest GroupWise Agents and Client.
  2. Create 2 users named A1 and B1.
  3. Login as A1 and send an Appointment from A1 to B1.
  4. Login as B1 and accept the Appointment and set an Alarm.
  5. Rename B1 to B2 and click Yes on "Create nicknames(s) for the selected object(s)?"
  6. Login as B2 and POA screen shows D124 error messages
Notes:
POA Log file shows
 
19:54:08 272 C/S Login Linux ::GW Id=b1 (b2) :: fe80::20c:29ff:fee6:55d2 [::1]
19:54:08 272 Error: Access denied [D124] User:b2 (b1) (b2 (b1))
19:54:08 272 *** APP DISCONNECTED, Tbl Entry=3, Check ID=1247081243
19:55:08 272 *** NEW APP CONNECTION, Tbl Entry=3, Check ID=1247081244
19:55:08 272 C/S Login Linux ::GW Id=b1 (b2) :: fe80::20c:29ff:fee6:55d2 [::1]
19:55:08 272 Error: Access denied [D124] User:b2 (b1) (b2 (b1))

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7003833
  • Creation Date:08-JUL-09
  • Modified Date:27-APR-12
    • NovellGroupWise

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