GW8.0.1 client requires password where 8.0.0 HP2 does not.

  • 7003933
  • 21-Jul-2009
  • 17-Oct-2012

Environment

Novell GroupWise 8

Situation

Users that normally authenticate to eDirectory so that no GroupWise password is necessary get prompted for their password when using the GroupWise 8.0.1 client. 

GroupWise has an authentication client option of "Use eDirectory authentication instead of password." This feature appears not to work with the GroupWise 8.0 Support Pack 1 client.

Resolution

This issue only happens when the GroupWise 8.0 Support Pack 1 client logs into an older GroupWise 8.0.0 Hot Patch 2 POA. Updating the POA to 8.0 Support Pack 1 fixes the problem. Novell does not typically support newer versions of the client logging into older post office agents.