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GW8.0.1 client requires password where 8.0.0 HP2 does not.

This document (7003933) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 8

Situation

Users that normally authenticate to eDirectory so that no GroupWise password is necessary get prompted for their password when using the GroupWise 8.0.1 client. 

GroupWise has an authentication client option of "Use eDirectory authentication instead of password." This feature appears not to work with the GroupWise 8.0 Support Pack 1 client.

Resolution

This issue only happens when the GroupWise 8.0 Support Pack 1 client logs into an older GroupWise 8.0.0 Hot Patch 2 POA. Updating the POA to 8.0 Support Pack 1 fixes the problem. Novell does not typically support newer versions of the client logging into older post office agents.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7003933
  • Creation Date:21-JUL-09
  • Modified Date:17-OCT-12
    • NovellGroupWise

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