Novell Home

My Favorites

Close

Please to see your favorites.

GroupWise Client crash on send/retrieve through MS CHAP v2 PPTP VPN in remote mode.

This document (7003935) is provided subject to the disclaimer at the end of this document.

Environment


Novell GroupWise 8

Situation

The GroupWise client crashes when doing a send/retrieve while in remote mode if the connection is specified as a VPN using Microsoft CHAP version 2.

Resolution

A fix for this issue has been included in the GroupWise 8 Support Pack 1 client.

Additional Information

Information from the GRPWISE.RPT file:
------------------------------------------------------------------
-                                                                -
-              GroupWise Unhandled Exception Report              -
-              Generated on 7/20/2009 at 16:47:51                -
-                                                                -
------------------------------------------------------------------
 Exception code: C0000005 EXCEPTION_ACCESS_VIOLATION
  Fault Address: 76EF61CB 01:000151CB
           File: C:\WINDOWS\system32\rasapi32.dll
 File TimeStamp: 04/13/08 18:12:03

--------------Network----------------------

         Computer Name: WLASSON-LT
             User Name: Administrator

--------------Hardware---------------------

  Number of Processors: 2
        Processor Type: x86 Family 6 Model 15 Stepping 11

--------------Operating System-------------

              Platform: Windows NT
               Version: 5.1
          Build Number: 2600
     Other Information: Service Pack 3

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7003935
  • Creation Date:21-JUL-09
  • Modified Date:27-APR-12
    • NovellGroupWise

Did this document solve your problem? Provide Feedback