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GW8 Client crashes when saving documents to GW Library with no subject

This document (7003937) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 8
Microsoft Office XP

Situation

Microsoft Word XP crashes when trying to save a new Word document to a GroupWise document management library if no subject is specified.

STD:
1) Take a new install of Windows XP.
2) Install MS Word and MS Excel.
3) Install GW 8.0.1 or 8.0.2 HP2.
4) Login to the GW client.
5) Open MS Word and type in some test.
6) Click File | Save.
7) Select Save as a new document and press ok.
8) Save it to the mailbox folder and press ok.
9) Do not enter a subject, just press ok.

Resolution

A fix for this issue has been included in the GroupWise 8 Support Pack 1 client.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7003937
  • Creation Date:21-JUL-09
  • Modified Date:26-APR-12
    • NovellGroupWise

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