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Unable to perform auto-update of GroupWise Clients for POA running on Linux

This document (7003968) is provided subject to the disclaimer at the end of this document.

Environment

Products:
Novell GroupWise 8
Novell Open Enterprise Server 2 (OES 2) Linux
SUSE Linux Enterprise Server 10
 
Configuration:
GroupWise POA and Software Distribution Directory on Linux

Situation

Unable to perform auto-update of GroupWise Clients after migrating POA to Linux
Unable to perform auto-update of GroupWise Clients for POA running on Linux
ERROR: "Your administrator has updated your GroupWise system, but you cannot currently access the new software to update. Please contact your system administrator for assistance."

Resolution

  1. Launch ConsoleOne.
  2. Click Tools | GroupWise System Operations | Select Domain.
  3. Browse to the Domain Directory and click OK.
  4. Click Tools | GroupWise System Operations | Software Directory Management.

    The path that it shows in UNC path should be accessible from the workstation. There are times when the exact path shown here may not be accessible. For example, the path shows \\mysles\opt\novell\groupwise\software but the exact path may not be accessible. The exact accessible path from Windows may be \\mysles\software if samba share is created for just the software directory. There are two ways to work around this

    Create a samba share to /opt directory with opt as a sharename. Follow the steps listed in the following link to create a Samba Share
    http://www.novell.com/documentation/sles10/sles_admin/?page=/documentation/sles10/sles_admin/data/sec_samba_serv_inst.html

    OR

    Edit the Software Distribution Directory and in the field "UNC Path" type /software considering that the accessible path is \\mysles\software. Also /software may not be a valid directory on the Linux server but UNC path should have /software for the path to become \\mysles\software .

    The above also holds true if an NSS volume is being used. If the fields UNC Path and Linux Path, both contain, /media/nss/GWVOL/grpwise/software, then the UNC path becomes \\mysles\media\nss\GWVOL\grpwise\software but a Windows workstation would browse to it as \\mysles\GWVOL\grpwise\software . In that case, change the UNC field to /GWVOL/grpwise/software leaving the Linux Path field intact.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7003968
  • Creation Date:23-JUL-09
  • Modified Date:30-APR-12
    • NovellGroupWise
      Open Enterprise Server
    • SUSESUSE Linux Enterprise Server

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