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reply to mail in shared folder or when you are proxied to another account end up as a posted message

This document (7004076) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 8 Hot Patch 1
Novell GroupWise 8 Hot Patch 2
Novell GroupWise 8 Support Pack 1

Situation

Reply to a mail in a shared folder is a posted message
Reply to a mail when you a proxied into another account is a posted message

Resolution

This is working as designed. This is a change made in GroupWise 8.

To reply to the mail you have 2 options:
  1. Right click on the mail and select reply. A pop-up window will appear. Select "Reply privately (outside discussion)". Then there is to option to select "Reply" or "Reply to all".
  2. in the SP1 client the "Reply" button is changed. This will always show you the menu described in option 1. You will not get this menu when using an older client. You can add the button via:
    1. Open a mail.
    2. Right click in the toolbar and select customize toolbar.
    3. Select "Actions"
    4. Right click on the "Reply" button and keep the button pressed and drag the button to the toolbar.
When this behavior needs to be changed, please create a RFE.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7004076
  • Creation Date:03-AUG-09
  • Modified Date:26-APR-12
    • NovellGroupWise

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