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Error:"Send Failure: 451 temporary failure"

This document (7004110) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 6.5
Novell GroupWise 7
Novell GroupWise 8
Novell GroupWise GWIA

Situation

Error: "Send Failure: 451 4.3.1 Temporary  failure  message delayed" 
Error sending Internet email
Few messages failed to be delivered
GWIA fails to deliver few messages
GWIA reports send failure

Resolution

Corrective Action:
The solutions is to adjust the GWIA SMTP/MIME settings for the "Intervals to retry a deferred message".
The default GWIA settings are 20,20,20,240. Hence need to change the setting in GWIA to resolve the issue.
 
  1. Open the properties of GWIA object .
  2. In SMTP/MIME tab  change the option settings for "Intervals to retry a deferred message " to 3,10,20,20,20,240 .
  3. Click Apply > Ok . This will restart GWIA and resolve the issue for send failure.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7004110
  • Creation Date:05-AUG-09
  • Modified Date:26-APR-12
    • NovellGroupWise

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