ERROR:User unknown when sending email to "email@example.com"
This document (7004220) is provided subject to the disclaimer at the end of this document.
Novell GroupWise 8
Novell GroupWise Internet Agent
Sending INTERNET email to a nickname fails
ERROR:User unknown, when sending email to "firstname.lastname@example.org"
Corrective Actions :-
1.Highlight GroupWise system | Tools | GroupWise System Operations | Internet Addressing
3. Select ok
4. Restart GWIA
Select the address formats to be supported for incoming messages and for POP3/IMAP4 logins.
GroupWise delivers a message to the recipient if any of the allowed formats have been used in the address.
Because the allowed address formats apply to POP3/IMAP4 logins, do not deselect UserID@Internet_domain_name if you have POP3/IMAP4 users. This would prevent them from logging in with their GroupWise user IDs, and using a different format would be inconvenient for them.
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- Document ID:7004220
- Creation Date:14-AUG-09
- Modified Date:27-APR-12
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