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Error: "Send Failure: 553 You must authenticate"

This document (7004277) is provided subject to the disclaimer at the end of this document.

Environment

Products:
Novell GroupWise 8

Configuration:
GWIA configured to use Relay Host

Situation

Symptoms:
Auto Reply for incoming external E-Mails fail
GWIA reports error "Send Failure: 553 You must authenticate"

Resolution

  1. Launch ConsoleOne with GroupWise snap-ins.
  2. Right click the GWIA object and click Properties.
  3. Click SMTP/MIME | Address Handling and enable the setting "Use GroupWise user address as Mail From: for rule generated messages".
  4. Apply the change and close Properties page.
  5. Stop and start GWIA if needed.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7004277
  • Creation Date:20-AUG-09
  • Modified Date:27-APR-12
    • NovellGroupWise

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