Error "Failed trying to open the domain" while connecting to domain database through linux ConsoleOne
This document (7004365) is provided subject to the disclaimer at the end of this document.
Environment
Novell GroupWise 7
Novell GroupWise 8
Novell Open Enterprise Server (Linux)
SUSE Linux Enterprise Server 10
Situation
Symptoms:
Error "Failed trying to open the domain" while connecting to domain database through linux ConsoleOne
Unable to connect to the domain database through linux ConsoleOne
ConsoleOne running on Windows workstation can connect to same domain database.
Configuration:
Domain directory was located on a NSS volume on the linux server
GroupWise agnets were running with the root user credentials
Resolution
In this scenario, ConsoleOne was running with non-root user privilege whereas GroupWise agents were running with the root user privilege.
Make sure that the ConsoleOne should be running with the same user credentials as that of the GroupWise agents.
Additional Information
Notes:
For more information on how to run GroupWise agents with a non-root user privilege follow the following TID
Also check the following TID for the related issue
Disclaimer
This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.
- Document ID:7004365
- Creation Date:03-SEP-09
- Modified Date:26-APR-12
- NovellGroupWise
Did this document solve your problem? Provide Feedback