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GW install fails if user doesn't exist at the Organization level

This document (7004376) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 8 Support Pack 1

Situation

When doing a new system create or a system update with a user who only exists in an Organizational Unit, the install will fail when trying to authenticate.  The error returned is a -601 No Such Entry.  A LAN trace shows that the install never searches below the Organization

Resolution

This has been reported to engineering.  The workaround is to use a user object that exists in the Organization.

Additional Information

com.novell.gw.api.directory.edir.EdirAuthenticationException: (Error -601) The object name entered could not be found in the context specified. Refer to Help for all listings of possible causes and solutions.

at com.novell.gw.api.directory.edir.EdirectoryConnection.authenticate(Unknown Source)

at com.novell.gw.api.install.InstallConnectionProvider.authenticate(Unknown Source)

at com.novell.gw.api.install.InstallUtilities.authenticate(Unknown Source)

Caused by: com.novell.admin.common.exceptions.UniqueSPIException: (Error -601) The object name entered could not be found in the context specified. Refer to Help for all listings of possible causes and solutions.

at com.novell.admin.common.exceptions.UniqueSPIException.newException(UniqueSPIException.java:102)

at com.novell.admin.ns.nds.jclient.NDSNamespaceImpl.resolveSPIException(NDSNamespaceImpl.java:5332)

at com.novell.admin.ns.nds.jclient.NDSNamespaceImpl.authenticate(NDSNamespaceImpl.java:3768)

... 3 more

Caused by: novell.jclient.JCException: resolve -601 ERR_NO_SUCH_ENTRY

at novell.jclient.JCContext.resolve(Native Method)

at novell.jclient.JCContext.resolve(JCContext.java:944)

at com.novell.admin.ns.nds.jclient.NDSNamespaceImpl.authenticate(NDSNamespaceImpl.java:3747)

... 3 more

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7004376
  • Creation Date:04-SEP-09
  • Modified Date:27-APR-12
    • NovellGroupWise

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