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Error: "9202 Bad Parameter" when opening a mail message

This document (7004386) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 8 Support Pack 1

Situation

While in cache mode, when opening a mail message an error "9202 Bad Parameter" is returned and the message opens blank.  This happens mostly with HTML message but has been returned on a Plain Text message as well.

Resolution

This has been reported to engineering.  The workaround is to do this:
  1. Disable automatic synchronization
  2. Delete the message that is returning the error
  3. Delete the pending requests by clicking on Accounts -> Pending Pending Requests
  4. Exit the cache mode client
  5. Restart the client and let it download the message(s) again

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7004386
  • Creation Date:06-SEP-09
  • Modified Date:27-APR-12
    • NovellGroupWise

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