Novell Home

My Favorites

Close

Please to see your favorites.

Error: "Unable to process request. Please contact your system administrator"

This document (7004454) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 8 Support Pack 1

Situation

The error: "Unable to process request. Please contact your system administrator" is presented every time a mail message, calendar item, etc is opened. Selecting OK and the item opens

Resolution

This has been reported to engineering.
 
The following Speller settings are missing from the webacc.cfg configuration file. Once these settings are added, Tomcat can be restarted immediately (for instant results) or wait until the Tomcat checks for updated config file (default is 10 mins).

#------------------------------------------------------------------------------
# Speller configuration options.
# Make sure the dictionaryPath is a filesystem path.
#------------------------------------------------------------------------------
Provider.Speller.class=com.novell.webaccess.providers.speller.SpellerProvider
Provider.Speller.dictionaryPath=$(WebApp.Config.path)/dictionaries
Provider.Speller.dictionaryConfig=$(WebApp.Config.path)/dictionaries.cfg
Provider.Speller.maxSuggestions=10

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7004454
  • Creation Date:16-SEP-09
  • Modified Date:27-APR-12
    • NovellGroupWise

Did this document solve your problem? Provide Feedback