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Can't manage user quotas using iManager

This document (7004558) is provided subject to the disclaimer at the end of this document.

Environment

Novell Open Enterprise Server 2 (OES 2) Linux Support Pack 3
March 2012 Maintenance update

Situation

In iManager under - Storage > User Quota > All Users - the following error is seen:
Could not get volume user restriction information on <VolumeName>.
CIMOM error occurred: cannot write to the given file.

Resolution

Fix has been released in OES channel as June 2012 OES2SP3 Hot Patch for NCP and FTP
RPM version: novell-ncpns-5.3-0.20

Cause

The error in iManager is caused by a segfault in adminusd which can be seen in the /var/log/messages file.
kernel: adminusd[29265]: segfault at 0000000000000000 rip 00002b4c0d686e00 rsp 00007fff06e66640 error 4
adminus daemon: Adminusd proc: zero length read.
adminus daemon: adminusd: Handling function aborted

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7004558
  • Creation Date:19-APR-12
  • Modified Date:02-JUL-12
    • NovellOpen Enterprise Server

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