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Message "To avoid problems with database integrity, please add the setting "CROSS_PROTOCOL_LOCKS 1""

This document (7004594) is provided subject to the disclaimer at the end of this document.

Environment

Products:
Novell GroupWise 7
Novell GroupWise 8
Novell GroupWise 2012
Novell Open Enterprise Server 2 (OES 2) Linux
Novell Open Enterprise Server 11 (OES 11) Linux
Novell ConsoleOne 1.3.6
Microsoft Windows
 
Configuration:
Novell GroupWise 8 or 2012 snap-ins being used
Domain Directory on NSS Volume
Domain Directory on NCP Volume
ConsoleOne with GroupWise 8 or 2012 snap-ins running on Windows

Situation

Message: "To avoid problems with database integrity, please add the setting "CROSS_PROTOCOL_LOCKS 1"" while connecting to Domain on OES Linux
Message "To avoid problems with database integrity, please add the setting "CROSS_PROTOCOL_LOCKS 1" while connecting to Domain on NSS/NCP Volume

Resolution

Please follow the steps listed below on OES2 SP1 or later. These steps may not be followed on OES2 SP2 server because on OES2 SP2, CROSS_PROTOCOL_LOCKS is enabled by default unless it has been manually disabled in /etc/opt/novell/ncpserv.conf.
  1. Edit /etc/opt/novell/ncpserv.conf file
  2. At the very end, type "CROSS_PROTOCOL_LOCKS 1" without quotes
  3. Save the file
  4. Type "rcndsd restart" and press Enter
  5. Shut down the MTA by typing "rcgrpwise stop DomainName" and press Enter
  6. Start the MTA by typing "rcgrpwise start DomainName" and press Enter
If the Domain is on an NCP or an NSS Volume and GroupWise 8 Agents are being run, it should automatically create a file named ncpChecked in the Domain Directory if CROSS PROTOCOL LOCKS are enabled. This is how GroupWise 8 snap-ins recognize that the CROSS PROTOCOL LOCKS has been enabled.
 
If the Domain is on an NCP or an NSS Volume and GroupWise 7 Agents are being run and GroupWise 8 snap-ins are being used to manage the GroupWise 7 Domain, then GroupWise 7 agents will not create the file ncpChecked file if CROSS PROTOCOL LOCKS has been enabled because creating ncpChecked is a feature of GroupWise 8. Therefore, whenever ConsoleOne connects to GroupWise 7 Domain, it would give the above warning message even though CROSS PROTOCOL LOCKS has been enabled. In that case, follow the steps listed below to get rid of the warning message:
  1. Create a file named ncpChecked in the Domain Directory.
  2. Edit the file and type the following in the file.
    ncp lock checked
  3. Make sure there is a blank line at the end of the file.
  4. Save the file and restart the MTA.

However, for GroupWise 8 Support Pack 2 and GroupWise 8 Support Pack 2 Hot Patch 1, ncpChecked file does not get created automatically. This is a bug and has been fixed in 802HP3 and above.

Additional Information

Notes:
Complete warning message:
 
To avoid problems with database integrity, please add the setting
   "CROSS_PROTOCOL_LOCKS 1"
to the server configuration file
    /etc/opt/novell/ncpserv.conf
and restart the Novell eDirectory (ndsd) Daemon

More information about CROSS_PROTOCOL_LOCKS and why it is needed is mentioned in the following link

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7004594
  • Creation Date:02-OCT-09
  • Modified Date:06-FEB-14
    • NovellGroupWise
      Open Enterprise Server

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