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Unable to run Audit Report and Mailbox Statistics

This document (7005527) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 8
Novell GroupWise 2012

Situation

Unable to run Audit Report and Mailbox Statistics
GWCheck reports user not found when running Audit Report
GWCheck reports user not found when running Mailbox Statistics

Resolution

  1. Browse to the Post Office Directory and make sure only the following files are there
    wphost.db
    ngwguard.db
    wphost.dc
    gwpo.dc
    ngwguard.dc
    ngwcheck.db
    uid.run
    (if it exists)
    ncpChecked (if it exists)
    ngwguard.fbk (if it exists)
    ngwguard.rfl (if it exists)
  2. Create a directory called old and move all the other files to the old directory. Make sure to move only the FILES that are not in the above list. Do NOT move the FOLDERS
  3. Run a gwcheck again and it should work

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7005527
  • Creation Date:23-OCT-13
  • Modified Date:23-OCT-13
    • NovellGroupWise

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