Environment
Novell iManager 2.7.2
Novell iManager 2.7.3
SUSE Linux Enterprise Server 10 SP2
Novell Open Enterprise Server 2 (OES 2) Linux SP1
Novell iManager 2.7.3
SUSE Linux Enterprise Server 10 SP2
Novell Open Enterprise Server 2 (OES 2) Linux SP1
Situation
After adding or updating any npm to iManager, we need to restart the Tomcat.
On restarting Tomcat the entire contents of the /var/opt/novell/iManager directory are deleted and the iManager URL generates 404 and 503 errors.
Other web applications within the same Tomcat instance are also affected.
On restarting Tomcat the entire contents of the /var/opt/novell/iManager directory are deleted and the iManager URL generates 404 and 503 errors.
Other web applications within the same Tomcat instance are also affected.
Resolution
If the version of Tomcat is 5-5.0.30-27.42 then we need to upgrade the Tomcat. Run the following command to confirm the version of the Tomcat RPM
rpm -qa | grep -i Tomcat
Please install Tomcat is 5-5.0.30-27.45 or later to fix the issue tomcat issue. The patch is available from the channel.
Further more, you have to reinstall the following rpm's to restore iManager
novell-imanager-2.7.3-0.4.3.noarch.rpm
novell-web-config-2.2.0-37.i586.rpm
The rpm names are for reference only. You have to determine the current installed rpm with the option "rpm -qa|grep rpm_name". Please use the "rpm -Uvh --force" option to force upgrade both the rpm's and restart novell-tomcat. If you still have further issues, please check KB 7006277.
Further more, you have to reinstall the following rpm's to restore iManager
novell-imanager-2.7.3-0.4.3.noarch.rpm
novell-web-config-2.2.0-37.i586.rpm
The rpm names are for reference only. You have to determine the current installed rpm with the option "rpm -qa|grep rpm_name". Please use the "rpm -Uvh --force" option to force upgrade both the rpm's and restart novell-tomcat. If you still have further issues, please check KB 7006277.