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Using IE8 .xlsx and .docx files being saved as xls and doc in SiteScape Forum

This document (7006198) is provided subject to the disclaimer at the end of this document.

Environment

Novell Forum / SiteScape Forum 8.x
SiteScape Forum 7.x

Situation

When using Microsoft Internet Explorer 8, if you access a SiteScape Forum entry with a Microsoft Office 2007 format attachment and choose to save the file to local system, the format is not kept intact.

For example, Spreadsheet.xlsx will save as Spreadsheet.xls. Similarly, Document1.docx will save as Document1.doc.

Resolution

In order to correct this behavior the following changes must be made to both Internet Explorer and SiteScape Forum:
  1. In Internet Explorer, Set Tools > Options > Security tab > Internet > Custom settings > Open files based on content, not extension to False. Restart Internet Explorer after saving changes.
  2. Log into SiteScape Forum as wf_admin, and visit Manage the Zone > Manage Mime Type Mappings to add the following lines:
    application/vnd.openxmlformats-officedocument.spreadsheetml.sheet xlsx
    application/vnd.openxmlformats-officedocument.wordprocessingml.document docx
    application/vnd.openxmlformats-officedocument.presentationml.presentation pptx
  3. After saving the above changes, visit an entry with a .docx, .xlsx or .pptx file and click on it. When prompted, choose to save on your desktop. Notice the file extension will now remain intact.




Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7006198
  • Creation Date:03-JUN-10
  • Modified Date:26-APR-12
    • NovellForum

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