Modifying date and time on appointments does not remove the old appointments

  • 7006880
  • 21-Sep-2010
  • 22-Jul-2014

Environment

Novell GroupWise 8
Novell GroupWise 2012
Novell GroupWise 2014

Situation

Modifying date and time on appointments does not remove the old appointments
Modifying appointments does not give an option to retract
Modifying appointments keeps the old appointments
Resending and changing appointments from Calendar does not retract the old appointments.

Resolution

Old appointments do not get removed if the Sent Item for that appointment is missing. Without the corresponding Sent Item, it does not know what to retract. Do not delete the Sent Item if the appointments may need to be retracted or modified. This is Working as Designed.

Additional Information

Steps to Duplicate:
  1. Login to GroupWise Client as user1.
  2. Send an appointment to user1, user2 and user3.
  3. Delete the corresponding Sent Item for that appointment.
  4. Now switch to Calendar and right click on the appointment and click Resend.
  5. Modify the Date or the Time of the appointment and Click Send.
  6. It sends the appointment without an option to retract.

    If the Sent Item is not deleted the there is an option to retract the appointment thus removing the old appointment.