The Workstation Manager Helper fails to reconnect the workstation object after losing the network connection
This document (7006973) is provided subject to the disclaimer at the end of this document.
Environment
Novell ZENworks Desktop Management 7.1 Management Agent
Situation
The Workstation Application Launcher Helper fails to reconnect the workstation object after losing the network connection.
Workstation associated applications are not displayed after a network reconnect.
Using NALDIAG.EXE it can be seen that the Helper is NOT connected as the workstation object after the network is re-connected.
Resolution
- Copy the file AUTORUN.EXE from the ConsoleOne directory 1.2\lib\bin to the local workstation
- Configure the workstation to use the following registry key.
[HKEY_LOCAL_MACHINE\SOFTWARE\NetWare\NAL\1.0]
"WSForceOnlineOnRefresh"=dword:00000001 - Configure a workstation policy with a scheduled action to run the local AUTORUN.EXE file.
Additional Information
Disclaimer
This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.
- Document ID:7006973
- Creation Date:16-MAY-12
- Modified Date:16-MAY-12
- NovellZENworks Desktop Management
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