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Unable to install iPrint printers sits at "Installing Printer... " dialog

This document (7007119) is provided subject to the disclaimer at the end of this document.

Environment

Novell iPrint Client for Windows 5.x
Windows 7 64 bit
Windows 7 32 bit

Situation

Attempting to install iPrint printers to Windows 7 results in the printer to never install and sit at the "Installing Printer..." dialog indefinitely.

Resolution

Install the Microsoft KB Patch 2546651
 
Note, when hitting the above URL from a Windows 7 64 bit OS, the 64 bit version of the fix will be delivered after requesting the patch. To receive the 32 bit version of the patch, access that same URL from a Windows 7 32 bit machine.
 

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7007119
  • Creation Date:28-OCT-10
  • Modified Date:22-JUL-15
    • NovelliPrint

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