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ERROR: "Error: Opening log file "" failed" while running dbcopy from Linux

This document (7007410) is provided subject to the disclaimer at the end of this document.

Environment

Products:
Novell GroupWise 8
Novell GroupWise 2012
Microsoft Windows 2000
Microsoft Windows 2003
Microsoft Windows 2008
 
Configuration:
Windows share mounted on Linux using cifs

Situation

Unable to run Linux dbcopy to copy data from Windows to Linux
Unable to run Linux dbcopy to copy/backup data from Linux to Windows
ERROR: "Error: Opening log file "" failed" while running dbcopy from Linux
DBCOPY starts and comes back to the prompt while running Linux dbcopy to copy data from Windows to Linux
Windows dbcopy works fine to copy data from/to Linux to/from Windows
 
Start copying files in OFFILES...
Error: IO overflow error in scanning for files in directory in /mnt/test/offiles rc=(8200), errno(75)
User DB Count: 1  Message DB Count: 255
 
Start copying databases files in OFUSER...
Error: IO overflow error in scanning for files in directory in /mnt/test/ofuser/index rc=(8200), errno(75)
Error: IO overflow error in scanning for files in directory in /mnt/test/ofuser rc=(8200), errno(75)

Resolution

Mount the Windows Share with noserverino option
 
mount -t cifs -o user=administrator,password=password,noserverino //ServerName/WindowsShare/ /mountpoint
 
Example:
mount -t cifs -o user=administrator,password=novell,noserverino //mywindows.lab.novell.com/gw /mnt/gw
 
OR
 
Workaround Steps
  1. Mount the Linux Partition as a SAMBA Share and access it from Windows. Detailed instructions for setting up SAMBA on Linux is mentioned in the following link
    http://www.suse.com/documentation/sles10/book_sle_reference/?page=/documentation/sles10/book_sle_reference/data/cha_samba.html

    Simple instructions are mentioned here
    • Edit /etc/samba/smb.conf .
    • At the very bottom, please type the following. Change the path to point to the correct path of the Post Office or the Domain
      [gw]
              comment = GroupWise Share
              path = /mail/
              writeable = yes
              browseable = yes
    • Save the file.
    • Add root as a SAMBA user by typing "smbpasswd -a root" and enter the password.
    • On Windows, map a drive to \\IPAddressOfLinuxServer\gw and login as root with the password that was set.
  2. Run dbcopy from the GroupWise SoftWare Directory\Agents\NT. Example
    dbcopy -m -v -w c:\mail\ x:\po    (where x:\ is the map drive pointing to Linux)
OR
 
Configure NFS Server on Windows, share the Directory as NFS Share and mount it on Linux as an NFS mount point. Please visit http://support.microsoft.com for instructions on installing NFS Server on Windows. Once NFS share is mounted on Linux, please run dbcopy from Linux.

Status

Reported to Engineering

Additional Information

Notes:
Command to mount nfs share on Linux
mount -t nfs IPAddressOfSource:/mail /mnt/mount   (where IPAddress is the IPAddress of Windows Box, mail is the NFS share name on Windows, /mnt/mount is the mount point on Linux)

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7007410
  • Creation Date:21-DEC-10
  • Modified Date:21-OCT-14
    • NovellGroupWise

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