Environment
Novell ZENworks 11 Configuration Management
Novell ZENworks 11 Patch Management
Novell ZENworks 11 Appliance
Version:
This TID only applies to the ZENworks 11 Appliance, when created using images that have the following MD5 sums
Novell ZENworks 11 Patch Management
Novell ZENworks 11 Appliance
Version:
This TID only applies to the ZENworks 11 Appliance, when created using images that have the following MD5 sums
| ZENworks11_Appliance-x86_64.ova | 803add605d8c6dc09417b98205bd5d0c |
| ZENworks11_Appliance-x86_64.zip.001 | 95bb9fdea14274747fbd5b5e34fe8ade |
| ZENworks11_Appliance-x86_64.zip.002 | fa17d7f291ed70d1d8ab1807cb4c05c6 |
| ZENworks11_Appliance-x86_64.zip.003 | bdf694ee7e7cd5eba6ae6c722e80416d |
| ZENworks11_Appliance-x86_64.zip.004 | 1349c6d3b708bac9520acb1686a1207a |
Situation
No patch signatures are downloaded
All signatures have an error of the form "Signature Download XXX.pls failed" in /var/opt/novell/log/zenworks/loader-messages.log
All signatures have an error of the form "Signature Download XXX.pls failed" in /var/opt/novell/log/zenworks/loader-messages.log
Resolution
The appliance code was fixed, and reissued, and does not appear in the current version
Workaround:
In a terminal session on the appliance, issue the commands
chown zenworks:zenworks /opt/novell/zenworks/zpm
Workaround:
In a terminal session on the appliance, issue the commands
chown zenworks:zenworks /opt/novell/zenworks/zpm
/etc/init.d/novell-zenloader restart
This will ensure that the user and group "zenworks " have the correct rights, and will restart the zenloader service.
The patch replication will start at the scheduled time, but if replication is desired immediately, in ZCC > Configuration> Patch Management> Subscription Service Information> Click Update Now to start the replication.