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novell-named cannot access eDirectory and reports error "NWCallsInit failed with error code:-1" on startup

This document (7008478) is provided subject to the disclaimer at the end of this document.

Environment

Novell Open Enterprise Server 2 (OES 2) Linux Support Pack 3
Novell DNS
Novell NetStorage

Situation

April 2011 Scheduled Maintenance for OES SP3 had been installed while running McAfee anti-virus software
After the installation of the April 2011 Scheduled Maintenance, novell-named started, but could not access eDirectory anymore and logged the error "NWCallsInit failed with error code:-1" just upon startup in /var/opt/novell/log/named/named.run.

Resolution

Please examine the following solutions.  Both have been known to resolve the issue depending on where there issue actually lies.  Start with solution A, and if that doesn't work; move on to solution B.

Solution A:

Reset the ulimit to a 'non-unlimited' value.

# ulimit -u <value>

Then restart named

Solution B:
 
1) Stop McAfee anti virus software:
 
# rcnailsd stop
# /etc/init.d/cma stop
 
 
2) Stop novell-named:
 
# rcnovell-named stop
 
 
3) Stop novell-xregd:
 
# rcnovell-xregd stop
 
 
4) Make a backup of all files in /var/opt/novell/xtier/xregd/db
 
# tar -cjvf /tmp/xregd_backup.tar.bz /var/opt/novell/xtier/xregd/db/*
 
 
5) Remove all files from /var/opt/novell/xtier/xregd/db:
 
# rm -rf /opt/novell/xtier/xregd/db/*
 
 
6) Restore the registry:
 
# /opt/novell/xtier/bin/regutil -i /etc/opt/novell/xtier/xtier_registry.xml
 
 
7) Check if the registry has been rebuilt:
 
# ls -l /var/opt/novell/xtier/xregd/db
 
the files should be present again
 
 
8) Start novell-xregd:
 
# rcnovell-xregd start
 
 
9) Start novell-named:
 
# rcnovell-named start
 
10) Start the AV-software again
 
# /etc/init.d/cma start
# rcnailsd start

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7008478
  • Creation Date:28-APR-11
  • Modified Date:30-APR-12
    • NovellOpen Enterprise Server
      XTier

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