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IDM 4.0.1 upgrade hangs on multiple instance eDirectory server

This document (7008633) is provided subject to the disclaimer at the end of this document.

Environment

Novell Identity Manager 4.0.1
SUSE Linux Enterprise Server 11 Service Pack 1

Situation

IDM console upgrade from IDM 4.0 appears to hang after initially starting on SLES. 

The last line in the /tmp/idmInstall.log shows:

==== GetDIBLocation ========================================
ndsconfig get n4u.nds.dibdir | grep n4u.nds.dibdir


Resolution

Edit the /etc/opt/novell/eDirectory/conf/.edir/instances.0 file and place a # in front of all instance lines except one.  Run your upgrade for the one instance that did not get the #.  Remove the # from the instances.0 file.

Repeat the above procedure until all instances have been upgraded. 


Additional Information

This issue has been reported to engineering.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7008633
  • Creation Date:23-MAY-11
  • Modified Date:26-APR-12
    • NetIQIdentity Manager

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