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Error xlib: extension "RANDR" missing on display "::1:2.0" Running ./install on a SLES 11 Server Through a VNC

This document (7008752) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 8 Support Pack 2 Hot Patch 2

Situation

Trying to upgrade the GroupWise system through a VNC.
The terminal session locked up with a 'xlib:  extension "RANDR" missing on display "::1:2.0' message.
This also happened when going directly at the server.

Resolution

Run xhost +  as the user before you login as root, then run the ./install.  Root does not have access to a display created by the user by default. That's what the xhost + does.

Also as a workaround, follow the Cool Solution for 'Xming - A X Server for Windows' at http://www.novell.com/coolsolutions/tip/18137.html

Another work around is to enter the following in the terminal session to rub the installation program in text mode:

./install --text

Cause

This problem is caused by an issue with the Linux desktop driver.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7008752
  • Creation Date:08-JUN-11
  • Modified Date:10-MAY-14
    • NovellGroupWise

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