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Stopping the naudit Service on Admin Console Subsequently Stops JCC and Tomcat Services

This document (7008991) is provided subject to the disclaimer at the end of this document.

Environment

Novell Access Manager 3.1 Linux Based Administration Console
Novell Access Manager 3.1 Support Pack 3 applied
Admin Console running on SLES11 x86-32 platform

Situation

Admin Console running on standalone server. When the local naudit service is stopped using the command

"/etc/init.d/novell-naudit stop"

other important services like tomcat and jcc are also stopped causing a possible interruption of services, especially if the Identity Server were installed on the same host as the Admin Console.

Resolution

Issue reported to development. For the time being, only schedule a restart of the audit server on the Admin Console when no users are accessing services on the host. Should the issue occur, manually restart both the JCC and Tomcat services using the following commands:

# /etc/init.d/novell-tomcat5 restart
# /etc/init.d/novell-jcc restart

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7008991
  • Creation Date:14-JUL-11
  • Modified Date:26-APR-12
    • NetIQAccess Manager (NAM)

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