Some messages show up garbled on device

  • Document ID:7009438
  • Creation Date:26-Sep-2011
  • Modified Date:10-Dec-2013
    • Micro Focus Products:
      GroupWise
      GroupWise Mobility Service

Environment

Novell Data Synchronizer Mobility Pack 1.2

Situation

Email message only with HTML content in it does not show properly on Device
English Mail is shown as Asian language on the device
Some mails garbled on the device
Preview of the mail is garbled on the device but the mail opens up fine

Resolution

This only happens if the message does not contain plain text and only contains HTML

Status

Reported to Engineering