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Access Denied: Caller does not have required access rights for operation after logging into NetStorage on OES 11

This document (7009537) is provided subject to the disclaimer at the end of this document.

Environment

Novell Open Enterprise Server 11 (OES 11) Linux Support Pack 1
Novell Open Enterprise Server 11 (OES 11) Linux Support Pack 2
Novell NetStorage

Situation

New install of OES 11. You install NetStorage and want to access local files on another server in the same eDirectory tree using the SSHD access method. After logging into NetStorage you receive the following error:

NetStorage encountered an error while trying to access this location.
Severity: Error
Facility: SSH WebDAV Handler
Message: Access Denied: Caller does not have required access rights for operation
Code: OxC7A10006

Resolution

1. Open YaST.
2. In the left hand column click on Open Enterprise Server.
3. Click on OES Install and Configuration.
4. Under the Patterns tab in the the Open Enterprise Server section, verify Novell Linux User Management is checked (if not check it) and click Accept.
5. On the Novell Open Enterprise Server Configuration screen click on disabled under the Linux User Management section.
6. Click Linux User Management
7. Provide your admin credentials.
8. Click Next
9. Check the sshd box and click next.
10. Click Next
11. Click Finish.

Test NetStorage

Cause

The following is directly from the OES 11 documentation at the following link:

http://www.novell.com/documentation/oes11/file_netstor_lx/?page=/documentation/oes11/file_netstor_lx/data/bv0nco0.html

If you want to access local files or files on another server in the same eDirectory tree by using the SSH file access method, you must select the SSHD check box during the OES installation. The check box is in the Linux User Management configuration section of the OES installation.

The check box is not selected by default. If you leave the SSHD check box deselected during the OES installation, users cannot login through SSH and cannot access files using that method unless you use YaST to enable SSHD after the installation.

If you encounter an error similar to the following example, the problem might be caused by not having SSHD enabled.

NetStorage encountered an error while trying to access this location.
Severity: Error
Facility: SSH WebDAV Handler
Message: Access Denied: Caller does not have required access rights for operation
Code: OxC7A10006

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7009537
  • Creation Date:20-JUN-12
  • Modified Date:20-JUN-12
    • NovellNetStorage
      Open Enterprise Server

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