"Workstation Only" Smartcard single sign-on not working with Novell Enhanced Smartcard Method and Shared Secret on Windows XP

  • 7009977
  • 21-Jun-2012
  • 03-Aug-2012

Environment

Novell ZENworks Configuration Management 11.2 Authentication
Novell Enhanced Smartcard Method (Identity Assurance Client 3.0.7)
Novell ZENworks Full Disk Encryption
Novell ZENworks Endpoint Security Management 11.2
Novell ZENworks Endpoint Security Management 11.2 Full Disk Encryption

Situation

  • Windows XP
  • assigned a FDE (Full Disk Encryption) policy that has SmartCard authentication, Smart Card Capturing and Single-signon Enabled.
  • SmartCard authenticates to PBA (PreBoot Authentication), but doesn't automatically login to Windows/ZENworks.
  • If the PIN is re-entered at the Novell Client login the Windows/ZENworks login occurs.

Resolution

This is fixed in version 11.2.1 - see KB 7010042 "ZENworks Configuration Management 11.2.1 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7010042