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"Workstation Only" Smartcard single sign-on not working with Novell Enhanced Smartcard Method and Shared Secret on Windows XP

This document (7009977) is provided subject to the disclaimer at the end of this document.

Environment

Novell ZENworks Configuration Management 11.2 Authentication
Novell Enhanced Smartcard Method (Identity Assurance Client 3.0.7)
Novell ZENworks Full Disk Encryption
Novell ZENworks Endpoint Security Management 11.2
Novell ZENworks Endpoint Security Management 11.2 Full Disk Encryption

Situation

  • Windows XP
  • assigned a FDE (Full Disk Encryption) policy that has SmartCard authentication, Smart Card Capturing and Single-signon Enabled.
  • SmartCard authenticates to PBA (PreBoot Authentication), but doesn't automatically login to Windows/ZENworks.
  • If the PIN is re-entered at the Novell Client login the Windows/ZENworks login occurs.

Resolution

This is fixed in version 11.2.1 - see TID 7010042 "ZENworks Configuration Management 11.2.1 - update information and list of fixes" which can be found at http://www.novell.com/support/search.do?usemicrosite=true&searchString=7010042

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7009977
  • Creation Date:21-JUN-12
  • Modified Date:03-AUG-12
    • NovellZENworks Configuration Management
      ZENworks Endpoint Security Management
      ZENworks Full Disk Encryption

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