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GWPOA crashes after updating to GW 8.0.3 on Windows

This document (7010615) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 8 Support Pack 3
Novell GroupWise 2012

Situation

After updating the POA to GW 8.0 Support Pack 3 running on Windows, the POA crashes frequently.  This has also been reported by some customers running GW 2012.

Resolution

The workaround is to add the /udpslap switch to the POA startup file and restart the POA. This will bypass the TCP notification and use the UDP notification instead.

Cause

The core happens in the TCP Notify code.
 
At the time of the crash the log shows:
13:59:19 2FD4 Notifying client at: 192.168.1.1 UDP port 1127
13:59:19 247C Distribute message from: user1 (user1)
13:59:19 247C Begin distribution to 1 users
13:59:19 247C Distributed: User2

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7010615
  • Creation Date:14-AUG-12
  • Modified Date:05-SEP-12
    • NovellGroupWise

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