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What should I do if the SQL Server machine that contains the VPC database is restarted?

This document (7010638) is provided subject to the disclaimer at the end of this document.

Environment

NetIQ ViglEnt Policy Center 5.6.x
 
Microsoft SQL Server 2005
Microsoft SQL Server 2008
Microsoft SQL Server 2012

Situation

When the user expands the "Field Mappings" section in Configuration Settings, The error message “An error has been encountered” is displayed.

Resolution

If the SQL Server Machine has been restarted or just the SQL Server service “SQL Server (MSSQLSERVER)”; It is recommend to restart de VPC Service. This action will prevent any inconvenience provoked by the connection between SQL Server and VPC.

Cause

When the SQL Server machine or the SQL Server service “SQL Server (MSSQLSERVER)” is restarted, some VPC areas can be impacted, for example:

The synchronization with an External Repository cannot be performed because a problem with the Synchronization Schedule (This section is not displayed).

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7010638
  • Creation Date:16-AUG-12
  • Modified Date:20-MAR-13
    • NetIQVigilEnt Policy Center

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