User stops syncing with Mobility
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EXCEPTION: UnicodeEncodeError: 'ascii' codec can't encode character u'\xe1' in position 8: ordinal not in range(128)
Folder name in user's mailbox contains u\xe1 character ("á" lowercase a-acute). Removed specific character from folder name.
From the POA WebConsole, navigate to the Configuration tab and select Event Configuration List. Select the userID and check Delete events and select Submit.
Go to DataSync WebAdmin | Mobility Connector | Monitor
Re-initialize the user.
StatusReported to Engineering
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- Document ID:7010662
- Creation Date:21-AUG-12
- Modified Date:10-DEC-13
- NovellGroupWiseGroupWise Mobility Service
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