Novell Home

My Favorites

Close

Please to see your favorites.

Mobility Installation/Configuration stuck at "Configuring and extending database"

This document (7010693) is provided subject to the disclaimer at the end of this document.

Environment

Novell Data Synchronizer Mobility Pack 1.2.4
SUSE Linux Enterprise Server 11

Situation

Mobility Installation/Configuration stuck at "Configuring and extending database"
New install of Mobility Pack 1.2.4 stuck at "Configuring and extending database"
Mobility Installation/Configuration hangs

Resolution

Correction Actions

  1. Kill the Configuration Process
  2. Upgrade to the latest Postgres RPMs using Online Update
  3. Launch a Terminal Session and type /opt/novell/datasync/uninstall.sh
  4. Once mobility is uninstalled, reinstall mobility again using the normal process
Workaround Steps
  1. Launch a Terminal Session
  2. Type "rpm -qa | grep postgres" and press Enter
  3. If the Postgres Version listed is 8.3.20.x, then follow the sub-steps listed below. If the Postgres Version listed is 9.1.5.x, go to Step 4
    • Browse to /opt/novell/datasync/syncengine/connectors/mobility/cli.
    • Edit postgres_setup_1.sh.
    • Search for the following line
      echo `/etc/init.d/postgresql start`
    • Change it to the following
      /etc/init.d/postgresql start
    • Save the file
    • Abort the Mobility Pack Installation. If the Abort button does not work, please close the window and click Force Quit
    • Type "rcpostgresql stop" and press Enter
    • Type "killall -9 python" and press Enter
    • Type "yast2 datasync" and press Enter
    • Proceed with the configuration of Mobility and it should complete
  4. If the Postgres Version listed there is 9.1.5.x, then follow the sub-steps listed below:
    • Launch a Terminal Session and type
      /opt/novell/datasync/uninstall.sh
    • Once Mobility is uninstalled, launch YaST2 and click Add-On Products
    • Click Add
    • Specify the Media Type and click Next. Fill in the Path to tvhe ISO if Local ISO Image was selected
    • Click Next
    • Click "Yes, I Agree to the License Agreement" and click Next
    • It should give a page to Accept the Patterns.Click the Search Tab
    • Search for postgres
    • Uncheck anythin that starts with postgres91 and make sure to put a check mark on postgresql, postgresql-init, postgresql-server and psqlODBC, libpq5 and click Accept
    • Click Continue on the Automatic Changes screen
    • Proceed normally with the Installation and Configuration

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7010693
  • Creation Date:27-AUG-12
  • Modified Date:10-DEC-13
    • NovellData Synchronizer
      GroupWise
    • SUSESUSE Linux Enterprise Server

Did this document solve your problem? Provide Feedback