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What is the purpose of DRA 8.6 SP2 Hotfix 7010843?

This document (7010843) is provided subject to the disclaimer at the end of this document.

Environment

NetIQ Directory & Resource Administrator 8.6 Service Pack 2

Situation

What is the purpose of DRA 8.6 SP2 Rollup Hotfix 7010843?
What are the issues resolved in DRA 8.6 SP2 Hotfix 7010843?

Resolution

DRA 8.6 SP2 Hotfix 7010843 includes software fixes that resolve several previous issues:

  • DRA Web Console Does Not Display More Than 1000 Managed Domains and Servers
  • Error Adding Users to Groups in the Web Console
  • Mailbox Information Does Not Clone Correctly
  • Cannot Select Users From Domains Other Than the Target Domain to Populate Fields
  • Unable to Search for Active Directory Objects Outside of the Current Focus Domain in DRA Web Console
  • Unable to Collect Last Logon Statistics After Upgrading DRA
  • User Custom Wizard Pages Stop Unexpectedly
  • DRA Service Stops Unexpectedly When Cloning Users
  • DRA Service Stops Unexpectedly When Running Multiple Scripts
  • Improved Active Directory Collector Performance
  • Improved Web Console Performance

DRA Web Console Does Not Display More Than 1000 Managed Domains and Servers
The dropdown list when selecting focus domain in the DRA Web Console now displays all managed domains and servers. (ENG322391)

Error Adding Users to Groups in the Web Console
Issue:
 When you use the Web Console to add users to groups, entering the user name directly and clicking Check Names produces an error. (ENG320195)
Fix:
 You can now check user names you have entered manually correctly in the Web Console.
 

Mailbox Information Does Not Clone Correctly
When you clone a mailbox enabled account, DRA now correctly clones the target mailbox information store value for the cloned account. (ENG322865)

Cannot Select Users From Domains Other Than the Target Domain to Populate Fields
Users from any child domain you have not omitted can now be selected to populate fields such as the Managed By field. (ENG323487)

Unable to Search for Active Directory Objects Outside of the Current Focus Domain in DRA Web Console
The All Managed Domains label when you search for Active Directory objects in the DRA Web Console is now named Current Focus Domain to accurately describe the functionality. (ENG323489)

Unable to Collect Last Logon Statistics After Upgrading DRA
After upgrading DRA from Version 8.1 to Version 8.6 SP2, you can now collect last logon statistics correctly. (ENG321570)

User Custom Wizard Pages Stop Unexpectedly
Clicking the Browse button on User Custom Wizard Pages in the Account and Resource Management console no longer causes DRA to stop unexpectedly. (ENG319308)

DRA Service Stops Unexpectedly When Cloning Users
The DRA service no longer stops unexpectedly when you clone users from OUs. (ENG322958)

DRA Service Stops Unexpectedly When Running Multiple Scripts
Issue:
 When you simultaneously run multiple scripts that ascertain amounts of objects, the DRA service stops unexpectedly. (ENG317977)
Fix:
 Simultaneously running multiple scripts no longer causes the DRA service to stop unexpectedly.
 

Improved Active Directory Collector Performance
Code changes improve the performance of the Active Directory Collector during use. (ENG318947)

Improved Web Console Performance
Multiple code changes improve the performance of Web Console startup and during use. (ENG320770)

System Requirements

This hotfix requires NetIQ Directory and Resource Administrator 8.6 Service Pack 2.

Installing This Hotfix

Complete the following steps to install DRA Hotfix 7010843.

To install this hotfix:

  1. Close all DRA consoles.
  2. Run the DRA8602_Hotfix7010843.exe file.
  3. Repeat Step 2 on each Administration server, DRA client computer and Web component computer.
Verifying the Installation

Complete the following steps to verify that the installation was successful.

To check the installed version:

  1. Log on to the Administration server computer with a local administrator account.
  2. Open the DRA console.
  3. Click Help > About > Version.

Under Console Hotfixes, verify that the version number is 7010843.

Known Issues

NetIQ Corporation strives to ensure our products provide quality solutions for your enterprise software needs. The following issues are currently being researched. If you need further assistance with any issue, please contact Technical Support.
  • Descriptions and Service Pack Information for Computers in Trusted Domain Does Not Update
  • Unable to Access Deleted Objects Container when Removing an OU from the Subtree List
Descriptions and Service Pack Information for Computers in Trusted Domain Does Not Update
Issue:
 When you refresh the DRA Resource Cache, DRA does not display the correct service pack version and description for computers in trusted domains. (ENG315728, ENG316198)
Workaround:
 Add the DRA service account to the local administrative group for each computer in a trusted domain.
 
Unable to Access Deleted Objects Container when Removing an OU from the Subtree List
Issue:
 When you remove an OU from a managed subtree, DRA reports that it is unable to access the Deleted Objects Container. This issue is caused by DRA changing the domain credentials from the override account to the DRA service account when any OU is removed from the subtree list. (ENG318512)
Workaround:
 Each time you remove any OU from the subtree list, configure the domain credentials to use the override account in the Managed Domains Properties window.

This hotfix also includes the following enhancements added in Hotfix 7010389 and 73434:
  • Resolves an Issue Where Mailbox Features Are Unavailable
  • Improves Performance when Updating Unavailable Computer Descriptions
  • Resolves an Issue Where Secondary Servers Stop Unexpectedly
  • Resolves an Issue Where DRA is Unable to Create or Clone Users With Exchange Mailboxes
  • Resolves an Issue Where the DRA Resource Cache Refresh Does Not Collect the Service Pack Version
  • Resolves an Issue Where DRA Cannot Manage Exchange After Upgrading to Exchange 2010 SP2
  • Resolves an Issue Where DRA is Unable to Access Deleted Objects Container
  • Resolves an Issue Removing the Omit Flag from Domains Moved from Trusted to Managed
  • Resolves an Issue Where DRA Does Not Allow a Period in an Exchange Alias Field
  • Resolves an Issue Creating and Renaming Groups Using Multiple Scripts

Resolves an Issue Where Mailbox Features Are Unavailable
This hotfix resolves an issue where mailbox features are unavailable after installing Hotfix 73434. (ENG321595)

Improves Performance when Updating Unavailable Computer Descriptions
This hotfix improves the performance of updating the description of unavailable computers by only updating the description in Active Directory. Available computers are unaffected by this change. (ENG316198)

Resolves an Issue Where Secondary Servers Stop Unexpectedly
This hotfix resolves an issue where the Administration server locks out all DRA activities during Multi-Master Set (MMS) synchronization on secondary Administration servers. (ENG317051)
Resolves an Issue Where DRA is Unable to Create or Clone Users With Exchange Mailboxes
This hotfix resolves an issue where DRA does not complete cloning or creating a new user account in DRA with a Microsoft Exchange 2010 mailbox. (ENG317377)
Resolves an Issue Where the DRA Resource Cache Refresh Does Not Collect the Service Pack Version
Before you install this hotfix, the DRA resource cache refresh does not collect the service pack version for computers running Microsoft Windows 2008 or later. After you install this hotfix, the DRA resource cache refresh collects the service pack versions for all Microsoft Windows computers. (ENG315728)
Resolves an Issue Where DRA Cannot Manage Exchange After Upgrading to Exchange 2010 SP2
Before you install this hotfix, after installing Microsoft Exchange 2010 SP2, DRA does not properly manage Exchange support. For example, if you move a user with an Exchange 2010 mailbox from one mailbox store to another, the Exchange server still connects to the source mailbox store instead of the target. After you install this hotfix, DRA manages Exchange 2010 SP2 support properly. (ENG319055, ENG319176)
Resolves an Issue Where DRA is Unable to Access Deleted Objects Container
Before you install this hotfix, an issue exists where DRA incorrectly changes the domain and Exchange credentials when you add additional subtrees of a domain to be managed. When DRA changes these credentials, DRA can no longer access the Deleted Objects Container. After you install this hotfix, DRA retains the correct credentials when you add additional subtrees of a domain, and DRA can access the Deleted Objects Container. (ENG318512)
Resolves an Issue Removing the Omit Flag from Domains Moved from Trusted to Managed
Before you install this hotfix, an issue exists where in an MMS configuration in which you have a trusted domain marked as omitted, when you move that domain to managed in the primary DRA server, the secondary DRA server still displays those domains marked as omitted. After you install this hotfix, the secondary DRA server correctly displays domains as managed. (ENG315511)
Resolves an Issue Where DRA Does Not Allow a Period in an Exchange Alias Field
This hotfix resolves an issue where DRA does not allow you to enter a period in an Exchange alias field if the existing alias value is NULL. (ENG317368)
Resolves an Issue Creating and Renaming Groups Using Multiple Scripts
This hotfix resolves an issue where the Administration server returns an error when you create a group using a script and then rename the group using another script. (ENG315989)
 

Additional Information

This hotfix takes the place of DRA 8.6 SP2 Hotfix 7010389.  Issues resolved in Hotfix 7010389 are included in this Hotfix.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7010843
  • Creation Date:27-SEP-12
  • Modified Date:18-JAN-13
    • NovellDirectory and Resource Administrator

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