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ConsoleOne hangs or freezes while going to the properties of the GroupWise user account

This document (7010844) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise 8
Novell GroupWise 2012
Novell ConsoleOne
SUSE Linux Enterprise Server 11
Novell Open Enterprise Server 2 (OES 2) Linux
Novell Open Enterprise Server 11 (OES 11) Linux

Situation

Unable to get to the GroupWise user properties after connecting to GroupWise System on Linux
ConsoleOne on Linux takes a long time to launch GroupWise User properties
Launching the properties of the user without connecting to GroupWise System works fine
ConsoleOne with GroupWise snap-ins

Resolution

The user account being used to login to ConsoleOne may have a lot of attributes and values and it takes a long time to go through all the attributes and values. Create a new admin user account and it should work fine.
 
In some cases, pwdFailureTime Attribute can have a lot of values making the user account huge. Please follow the steps in the TID listed below to disable pwdFailureTime Attribute to get updated. However, the values in pwdFailureTimeAttribute cannot be removed
http://www.novell.com/support/kb/doc.php?id=7002934
Please contact Novell Technical Services to remove the Values from pwdFailureTime attribute

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7010844
  • Creation Date:27-SEP-12
  • Modified Date:27-SEP-12
    • NovellConsoleOne
      GroupWise
      Open Enterprise Server
    • SUSESUSE Linux Enterprise Server

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