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Management Server is not listening on TCP port 9001 for UNIX/Linux systems

This document (7010992) is provided subject to the disclaimer at the end of this document.

Environment

  • NetIQ AppManager 6.x
  • NetIQ AppManager 7.x
  • NetIQ AppManager 8.x
  • NetIQ AppManager for UNIX 6.5
  • NetIQ AppManager for UNIX 7.x
  • NetIQ UNIX Agent 7.1

Situation

The management servers aren't listening on port 9001 for incoming UNIX connections even though the "NetIQ AppManager Management Service" is running.

Resolution

Follow the steps below to enable UNIX support on the Management Server post-installation:
  1. Start -> Run -> regedit
  2. HKEY_LOCAL_MACHINE -> SOFTWARE -> NetIQ -> AppManager -> 4.0 -> NetIQms
  3. Right click "Unix Port", modify
  4. Choose Decimal
  5. Change 0 to 9001
  6. Choose OK
  7. Start -> Run -> services.msc
  8. Find the "NetIQ AppManager Management Service" and restart it.

Cause

This management server did not have UNIX support enabled at installation.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7010992
  • Creation Date:24-OCT-12
  • Modified Date:24-OCT-12
    • NetIQAppManager

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