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When the deskey is not FTP in proper mode SC04 abend error is thrown on Agent for CA-ACF2.

This document (7011241) is provided subject to the disclaimer at the end of this document.


NetIQ Access Governance Suite


When the deskey [encryption key] is not FTP in proper mode SC04 abend error is thrown.


If customer wants to enable encryption, they should follow the following steps:-

  1. In ESS, the encryption file is located at:-


  1. Now FTP the deskey file using the following steps:-

a)>ftp mvssystem

b) Provide the login credentials.

c) Change the FTP mode to ascii as follows:-


 d) ftp>put deskey.acf2platform '%OLPREFS%.%OLVERS%.ENCREXT'

 where %OLPREFS%.%OLVERS% is the prefix used for ENCREXT file of the agent.

 e) Open the member CTSPARM in agent's PARM lib and Update the values as follows:


 f) Restart the agent


This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7011241
  • Creation Date:08-AUG-12
  • Modified Date:02-NOV-12
    • NetIQAccess Governance

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