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iManager / Access Manager Console installed on a Windows 2008 R2 seems to hang while trying to edit policies

This document (7011344) is provided subject to the disclaimer at the end of this document.

Environment

NetIQ Access Manager 3.2
NetIQ Access Manager 3.2.1
NetIQ Access Manager 3.2 Access Manager Console installed on Windows 2008 R2

Situation

  • editing an existing Access Manager Policy using an Access Manager Console installed on Windows 2008 R2 seems to hang
  • waiting for about 6 min the policy edit screen will come up

Resolution

This issue has been addressed to engineering

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7011344
  • Creation Date:12-NOV-12
  • Modified Date:14-JAN-13
    • NetIQAccess Manager (NAM)

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