Revert to snapshot fails with error: Cannot complete the operation because the file or folder already exists

  • Document ID:7011345
  • Creation Date:12-Nov-2012
  • Modified Date:12-Nov-2012
    • Micro Focus Products:
      PlateSpin Protect

Environment

PlateSpin Protect

Situation

During an Incremental replication the job fails on "Reverting to Snapshot" or "Creating Recovery Point" with the following error message: 
 
Cannot complete the operation because the file or folder already exists. 

Resolution

This is a known VMware issue. To resolve the error message review the solutions provided in VMware KB article 1008058.