Phones stop giving access to email. Logs in ZENworks show communications error
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ZENworks Mobile Management 2.6
Windows Server 2008
Authentication Internal Error Data:
User: pparker HTTP Status: 0 API Error Code: 12175
URL Parameters: Parameter name: CMD Parameter Value: Cmd, Parameter name: DEVICEID Parameter Value: DeviceId, Parameter name: DEVICETYPE Parameter Value: DeviceType, Parameter name: USER Parameter Value: User
In Header: Accept-Encoding: gzip, Content-Type: application/xxxxxxxx, MS-ASProtocolVersion: 2.5
The purpose of patch KB2661254 is to block any certificate below a key length of 1024. While the default key length for ZMM is 2048, if the zone chooses to is establish itself with a certificate key length below 1024 patch KB2661254 will block all communication.
Once patch KB2661254 was removed from the Windows Primary ZMM server, ActiveSync communication was successfully reestablished.
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- Document ID:7011419
- Creation Date:23-NOV-12
- Modified Date:29-NOV-12
- NovellZENworks Mobile Management
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