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Error importing policy: 180 during Storage Manager upgrade

This document (7011453) is provided subject to the disclaimer at the end of this document.

Environment

Windows 2008R2
Active Directory
Novell Storage Manager 3.0

Situation

Novell Storage Manager 2.5 being upgraded to 3.0.

The NSM Migration Utility is run successfuly and policies are exported to a folder named after the domain

e.g       ad.example.com

After the NSMEngine installion is completed, the NSM setup wizard will run when NSAdmin3 is run for the first time.
There is a checkbox to "Complete Migration" and this will look for the migrated policies in the Migration Staging Area Path.
If the "Complete Migration" box is checked the following error is returned for every policy


Policy #1 Parramatta Users: error - There is no security context to impersonate or to contain authenticated identity information. Error importing policy: 180

No policies have been imported into NSM.

Resolution

Uncheck the "Complete Migration" and after the NSM setup is complete, Import Upgraded Policies from NSMAdmin, browse to Migration Staging Area Path and they will import successfully.

It may be necessary to rename the migrated policies folder from

ad.example.com-20121205101017 back to ad.example.com

The date stamp indicates they have already been imported

Status

Reported to Engineering

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7011453
  • Creation Date:04-DEC-12
  • Modified Date:04-DEC-12
    • NetIQStorage Manager

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