Unable to see Personal Address Books in GroupWise Client | Address Book

  • 7011577
  • 04-Jan-2013
  • 04-Jan-2013

Environment

Novell GroupWise 8
Novell GroupWise 2012

Situation

Unable to see Personal Address Books in GroupWise Client | Address Book
File | New Book is greyed out in GroupWise Client | Address Book
GWCheck unable to fix the issue

Resolution

Open a Service Request with Novell Technical Services and send the user database, wphost.db and ngwguard.db to Novell Technical Services